Our Fees Explained
Taxback.com provides you with the best value for money tax refund service available anywhere in the world. We guarantee to get you the fastest, maximum, legal tax refund and our services and fees reflect this.
Our initial estimation of your tax refund is free – whether you get it online, on email or on the phone from our staff – and there's no obligation to use our service.
Once you send us your documents and signed tax forms, we'll evaluate your refund further and access what additional services you need such as document retrieval or a temporary social security number. Then we'll let you know how much it will cost to file your return for you. We only charge you the fee once the refund is actually received from the tax office – so you pay nothing upfront.
Our fees are based on the fact that our tax experts ensure that every single one of our refund applications is completely legally compliant with tax laws and is for the maximum amount we can apply for you. All our Australian tax returns are signed off and submitted by our Authorised Tax Agents in Sydney.
For tax refunds from Australia, we offer a range of services and pricing depending on your residency status and the time it will take to receive your refund.
2moro Refunds: For the 2moro Refunds 2010 service, a fee of 15% of the refund plus relevant GST applies. If the total refund is less than Au$1,350, the minimum total 2moro Refund fee will be $200 + GST.
Low refunds:For non residents' refunds and refunds under AU$150 the fee is AU$87 + levy.
Australian Citizens: For tax refunds for Australian citizens we charge a flat fee of AU$99 (levy included).
Australian Residents:For Australian residents for tax purposes we charge 9% + levy of the refund received subject to a minimum fee of $99 + levy.
Early Assessment: If you have already left Australia and want to apply for your refund before the tax year ends, our fee for early assessment is 9% + levy of the refund received subject to a minimum fee of $99 + levy.
Superannuation Refunds: If you have left Australia permanently we can organise a refund of your superannuation and for this service we charge 20% + levy of the refund received subject to a minimum fee.
Fees for previous tax years may be different so if you are applying for a tax refund from before 2005, Chat Live here to find out about your specific case.
If you require document retrieval services, our fee for this is AU$40 + levy per document.
Quick Oz Tax Facts
Taxback Blog
- Wed, 30 Jun 2010 2MORO is finally here!
- Mon, 28 Jun 2010 New Tax Helpdesk in Cairns
- Sat, 19 Jun 2010 The last leg of the journey – and getting spoiled!
- Sat, 19 Jun 2010 Changing time zones & feeling the heat!
- Fri, 18 Jun 2010 Little luxuries on the long-haul
- Sun, 13 Jun 2010 Get some music and entertainment in to fight the exhaustion
- Sun, 13 Jun 2010 As miles go by
- More News...

